What is Flair Cancellation Policy, Fees, and Refund Policy? 

Flair Airlines is known for the immeasurable services it provides to the passengers. Well, talking about services then cancellation and refunds are one of the most notable services they provide. But Flair airlines have some policies regarding such cancellations. The fee, charges, and eligibility for the refund depend on the time it was made. If the time duration is more than 7 days before the departure, then it will cost lower fees. But if the Flair cancellations are made closer to the time-of-flight departure, then it will cost high fees or even no refund.  

Well, worry not, there are some exceptions for specific types of flights or conditions. But for that information you need to read the whole article. We have covered everything related to the cancelation and refund policy. Also, there is a complete section referred specifically for compensation claims up to 1000 CAD. With this comprehensive guide you can ask for a full refund if you follow the rules & regulations of Flair cancellation policy. 

Terms & Conditions for Flair Cancellation Policy 

Certain rules need to be followed to make the decorum of the aviation industry. That is why airlines launch different policies for booking, changing flights, and canceling tickets. So, if a passenger wants to cancel the flight because of some uncertain circumstances then following rules must be followed: 

More than 7 days Policy: 

  • If passengers have made a cancellation more than 7 days before the exact timing of departure of the flight, then they are eligible for a refund.  
  • This includes only one person per flight ticket.  
  • But there are also cancellation charges (84USD) plus taxes because of the shortage of timing. 

More than 48 hours Policy: 

  • Passengers are eligible for a refund if they cancel the flight ticket within 48 hours to 7 days of the departure of the flight.  
  • But, there is again a cancellation fee (109USD) plus taxes as per government rules.  
  • This policy is applicable to only one passenger per flight ticket. 

Within 48 Hours Policy: 

  • If a passenger cancels the ticket within 48 hours (about 2 days) till the flight departure. Then, he or she is not eligible for any refund.  
  • Also, not showing up to the airport will be counted as a ‘No-show’, and the whole amount of the ticket will be counted as a penalty. 

What is Flair Airlines Refund Policy? 

In case the passenger has made a booking with Flair Airlines. But he or she doesn’t want to fly. Then also they can cancel the flight ticket. But to get a full refund, the passenger must cancel the flight ticket within 24 hours of the exact booking time. This way you will get a full refund, and you don't have to give any cancellation fee to the airlines. 

Note that, refund policy is only applicable for: 

  • Passengers/citizens residing in Canada & US are eligible for a full refund without any cancellation fee. 
  • Other than CAN-USA citizens, only international flight passengers are eligible for a full refund. 
  • If you are not in any of the above-mentioned countries or areas, you can speak to the airline’s representative for more assistance. 

What is the Process for Flair Cancellation Policy? 

Flair airlines provide three methods to cancel the flight ticket: website/ application, phone call, and on site method. Passengers can choose as per their preferences. We can also categorize these methods via online and offline. As we all know, experts know better. So, we encourage people to seek help from professionals because they guide in a better way. But it is really up to the customers to choose which mode to use. 

Online method: Website/ application 

  • Go to the official website/ application for Flair Airlines
  • Head to the ‘Manage Booking’ section. 
  • Fill in the fields with your reservation number and surname. 
  • Hit the ‘find my trip’ button. 
  • You will be shown a list of tickets that you have booked. 
  • Click on the ticket you wish to cancel. 
  • Follow the on-screen prompts and proceed with the further process. 
  • Confirm the cancellation of the ticket. 
  • Finally, you will receive a confirmation email on your phone. 

Offline method one: Phone call 

  • Call the Flair Airlines customer service at 1-833-711-2333. 
  • You will be connected to the on-call experts. 
  • Make a query about your ticket cancelation. 
  • Upon asking, give your ticket reference number and last name. 
  • Customer representatives will cancel your ticket from the database. 
  • Finally, you will receive a confirmation mail. 

Offline method two: Airport 

  • Go to the nearest airport and find the airline expert. 
  • Talk to them, explain your situation and ask them to cancel the ticket. 
  • Provide the ticket details such as reference number and surname. 
  • Wait for the confirmation mail, your ticket will be canceled after that. 

All these three methods are easy yet different from each other. It is your preference which mode you want to go in. Also, try to keep it simple and professional. Talking nicely to the customer experts and gently explaining your situation might give you a full refund. In any case, please read all the regulations carefully and then proceed.  

How do I Get Flair Airlines flight-delay Compensation Claims? 

This policy comes under Flair when there is a fault of the airlines. In such a case, the flight might get delayed, or in the worst-case scenario, the flight might get canceled for that period of time. For that, the passengers are not at fault here, so they can compensate for the uneasiness caused. To get full refund or compensation from airline, follow the given rules: 

  • Your departure and arrival point must fly within Canada. 
  • Passengers were informed 14 days or less before the departure of the flight about the delay of the arrival point. 
  • A passenger can claim compensation for the inconvenience even if he or she has received a full refund of the ticket. 
  • The flight should be delayed or canceled for any reason within the jurisdiction of Flair Airlines. 
  • Apart from a full refund, passengers are eligible to get up to 1000 CAD if they claim the compensation amount.  
  • Note one thing, that this is only applicable if the policies are followed. Flair airlines ask for a claim form from each passenger for one direction only.  
  • Approved claims will receive a response within 30 days and the settled amount will be sent to the registered email addresses. 

Following table shows the compensation claim amount for delay or cancellation of Flair flight: 
 

Length of Delay

Compensation

3 or more hours but less than 6 hours

$400 CAD

6 or more hours, but less than 9 hours

$700 CAD

9 hours or more

$1000 CAD

Conclusion: 

If you understand the Flair cancellation policy, then it has become clear enough that Flair Airlines does care about the well-being of its customers. Also, Flair Airlines has a special section where a passenger can be compensated for up to 1000 CAD for the disturbance caused by the airline. It is also recommended to read all the policy related terms & conditions. Only after that can I claim a refund. All the cancelation and refund policies are clearly mentioned. Also, we have covered the whole cancellation process. In case you are still confused and need assistance then it is better to contact the airline’s customer service at 1-833-711-2333. They will help you in a better way.

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